Frequently Asked Questions

We are based in Ireland but deliver worldwide. If you have any questions about delivery, please email us at

No, Sonny Bear is 100% online store. We are based in Ireland but don’t have a store that you can call into. Well, not just yet. Let’s see what the future brings.

We aim for a really efficient delivery service. For full details of our delivery costs and times just take a look at our delivery page.

We want to make it as easy as possible for you to return anything you need to. We have some sensible conditions and for full details see our returns page.

We have the option of purchasing a gift card that might be a great option if you are unsure of what to buy.

You can email us at and let us know what your query is. We track all deliveries so we can update you on where your parcel might be.